Why I couldn't track my parcel?
For most delivery methods, you could track your products in 2 – 3 days.
However, air parcel is slower. But for any delivery, you could track in 5 days. If you couldn't track your parcel in 5 days, please contact us.
- Make sure you choose the right tracking number and the right tracking website.
- Sometimes, shipping company doesn't update tracking information on official website in time. You might need more days for tracking to be posted, 3 days around. Please try again later.