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Home > Help > Delivery > Delivery Limitation

Delivery Limitation

According to customs policy, the following goods might be limited in delivery. When you submit orders, pay attention to choose shipping method.

Forbidden Items:
• liquid/pasteitems/powder/perfume/gas/dangerous knives commodities
• There is no vacuum packing and less than half a year's food shelf life
• Animal skins
• pine cones, nuts (such as peanuts, walnut)/fresh fruits and vegetables, sausages and all kinds of meat/wreath
• Dry flower and cypress branch plant/bark, wood, straw products (such as straw)/sand, soil and seed products

Can't be delivered through Fedex and special line:
• CD goods
• Special brands/drug/health products/battery/books

We charge the delivery of bulky goods in accordance with the actual volume and weight. These commodities are called "measurement cargo goods" here.

Currently if the measurement cargo goods delivered by Fedex, special line transportation (Toll and Aramex City-Links) , Happy Dragon is still calculated according to the weight. If volume weight > the actual weight, you need to pay additional freight.

In addition, the following limits on the mode of transportation:
(1) Airmail: Weight < 2 kg, the longest side <60cm, Item length+width+height < 90cm.
(2) EMS: Weight < 30 kg, length <120 cm.

Happy Dragon prompting:
1.According to recent requirements of the Brazilian Post,Please provide the CPF or CPJF for delivery.
2. According to recent requirements of the Russian Post, all recipients of parcels sent to Russia must be mentioned in their full name. Otherwise, the parcel may be returned.
3. For item limitation policy of Fedex or special line transportation, we suggest you choose EMS or AIR Parcel Or Air Mail.

4.Part Of Prohibited Items There Are Special Channel To Processing The Order,Please Set Your Heart Easier To Purchase From Us