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Home > Help > Payment & Charge > Why my payment failed?

Why my payment failed?

There might be the following reasons:
  1. Your card issuing bank refuses to make the payment. Please contact your bank if this happens.
  2. There are some bugs in Alipay operation.
If you could not make your payment because of the first reason, please leave message in your order, live chat with us,  or email to service@hpdragon.com