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Home > News > 2017 Spring Festival Holiday Notice

2017 Spring Festival Holiday Notice

Dear Customers,

Chinese New Year is approaching and we have 7 holidays since 24th Jan. to 2nd Feb. During this period, most of TaoBao shops and shipping logistics centers will be closed. Please kindly make note of the following schedule (Beijing Time):


Suspension of service time

Working time


24th Jan----- 4th Feb


4th Feb



27th Jan 16:00 ---- 4th Feb

Customer services

27th Jan -----4th Feb

Following Courier Specific Stopped Delivery:

DHL Eexpress: 17th Jan ~ 6th Feb

DHL Global Airmil: 24th Jan ~7th Feb

City Link and Dpex : 18th Jan~ 6th Feb

SF Express: 27th Jan ~ 5th Feb

Aramex : 23th Jan ~ 5th Feb

EMS,e-Express,E-packet : 27th ~ 4th Feb

RemarkBefore January 27th, if there are special requirements on orders, please contact our customer services.

All orders and shipment during this period will be processed till 4th Feb.

Sorry for inconvenience caused us.

Wish you a happy Chinese New Year